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Currently the Blink Mobility Platform has 5 Interaction types:

Creating a Message or HTML Interaction

A Message Interaction is a static Interaction that only displays text that doesn’t change often. This type of message is typically used for 'About Us' or 'Contact Us" or even static Help information. Any text that is updated rarely can be used in a Message Interaction.

In the Interaction Manager, choose ‘Manage Interactions’ and then ‘Interactions’.

Once you’ve added your Interaction (see The Interaction Manager) the  Interaction Pane will appear.

In the General tab, fill in your details.

Define your Look and Feel. (refer to The Blink Intelligent Client course for more details on how to do this.) Your screen may differ slightly but the required options are still there.

Click on the Interaction Behaviour Tab.

In the Interaction Behaviour Tab, choose ‘Type’ of ‘message’.

Enter in the text of the message you wish to display. You can format this using HMTL tags or as plain text.

Note that any style formatting must be in the form of HTML tags.

Define all Header and Footer options as required. See The Interaction Manager for reference.

Click ‘Save’.


Creating a Hyperlink Interaction

A Hyperlink Interaction is an Interaction that jumps immediately to a URL or another Interaction within either the same answerSpace or a different answerSpace when the user selects it. In the Interaction Manager, choose ‘Manage Interactions’ and then ‘Interactions’.

Add a new Interaction.




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